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Privacy Policy

Last Updated:18 March 2024

The Tree of Hope ("we," "us," or "our") operates the website [www.thetreeofhope.com] (the "Site"). This Privacy Policy outlines the types of personal information we collect, how we use it, and the choices individuals have regarding their information. By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect:
a. Personal Information: We may collect personal information, such as name, email address, phone number, and postal address, when voluntarily submitted by users. This information is collected for purposes such as processing orders, responding to inquiries, and providing updates.
b. Usage Information: We may collect non-personal information automatically when users visit our Site, such as IP addresses, browser types, and operating systems. This information helps us analyse trends and improve our Site's functionality.

2. Use of Information:
a. We may use personal information to:
i. Fulfil orders and provide requested services.
ii. Communicate with users about their orders or inquiries.
iii. Send promotional materials or updates with users' consent.
b. We may use usage information to:
i. Monitor and analyse trends, usage, and activities in connection with our Site.
ii. Improve our Site's functionality and user experience.

3. Sharing of Information:
a. We may share personal information with:
i. Service providers who assist us in operating our Site or providing services.
ii. Third parties with users' consent.
b. We may share non-personal information for any purpose, as it cannot identify individuals.

4. Cookies:
a. We may use cookies, web beacons, and similar technologies to collect usage information and enhance users' experiences.
b. Users may refuse cookies by adjusting browser settings, but this may limit certain functionalities of our Site.

5. Data Security:
a. We implement reasonable security measures to protect personal information from unauthorised access, alteration, or disclosure.
b. Despite our efforts, no data transmission over the internet or electronic storage system is guaranteed to be secure.

6. Third-Party Links:
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Users should review the privacy policies of these third parties.

7. Updates to Privacy Policy:
We may update this Privacy Policy from time to time. The updated version will be posted on our Site with the revised date. Continued use of our Site constitutes acceptance of the updated Privacy Policy.

8. Contact Us:
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

By Email: thetreeofhopeme@gmail.com

By Phone: +971 56 115 6587

By WhatsApp: Click to send a message

 

Cookie Policy

Last Updated: 18 March 2024

This Cookie Policy explains how The Tree of Hope ("we," "us," or "our") uses cookies and similar technologies on our website [www.thetreeofhope.com] (the "Site"). By accessing or using our Site, you agree to the terms of this Cookie Policy.

1. What Are Cookies:
Cookies are small text files stored on your device by websites you visit. They help websites recognize your device and store preferences or other information.

2. Types of Cookies We Use:
a. Essential Cookies: These cookies are necessary for our Site to function properly. They enable basic functions like page navigation and access to secure areas.
b. Analytical/Performance Cookies: These cookies allow us to recognise and count visitors, as well as track their movements on our Site. This helps us improve the performance and usability of our Site.
c. Functionality Cookies: These cookies enable our Site to remember choices you make (such as language preferences) and provide enhanced features.
d. Targeting/Advertising Cookies: These cookies are used to deliver advertisements relevant to your interests. They may also limit the number of times you see an ad and measure the effectiveness of advertising campaigns.

3. Managing Cookies:
Most web browsers allow you to control cookies through settings. You can typically delete or block cookies, as well as set preferences for certain websites. However, disabling cookies may affect the functionality of our Site.

4. Third-Party Cookies:
Our Site may use cookies from third-party service providers for analytics, advertising, or other purposes. These third parties may collect information about your online activities over time and across different websites.

5. Updates to Cookie Policy:
We may update this Cookie Policy from time to time. The updated version will be posted on our Site with the revised date. Continued use of our Site constitutes acceptance of the updated Cookie Policy.

6. Contact Us:
If you have any questions or concerns about this Cookie Policy or our practices, please contact us at:

By Email: thetreeofhopeme@gmail.com

By Phone: +971 56 115 6587

By WhatsApp: Click to send a message